Tag Archives: technology

How do I change the toner?

A recent tweet by Craig Taylor and a company called Wistia got me thinking about video for learning.  Video has been gathering pace over the last few years and more companies are introducing this as part of their learning strategy.

The Wistia blog has some very good ideas, and I think that for a company who deal with video every day, it’s both refreshing and honest of them to chart their journey with video as a marketing tool.

How do I change the toner?  – was the question that prompted the video below.  I thought that this would be a great opportunity to demonstrate how useful video could be in the business so within half an hour I’d created this video about how to change the toner in the printer.  I filmed it on iPhone and edited on iPad with the iMovie app. At the time we were using Jam as our social platform and I could upload the video from my pad.

So if you are just starting off with introducing video, try with something that is necessary but infrequent – or even something that you are always asked about.

Chances are that if more than two people ask you how to do something more people want to know how to do it but won’t ask.

Then when you are asked again – point them in the direction of the video which will get them used to using/searching for video.

What else would be ideal for a short video tutorial?

Have you found resistance to using video as a reference tool?


Further adventures in Rapid authoring….

It’s been a while since my last post, but this has been because I’ve been getting to grips with our new authoring tool Captivate.  We’re utilising some of the features that come with the software, and we are hoping to use the assessment tools with an update to our systems within the next month or two.

As with most new things, I find that you can take 3 steps forward, but then you can find yourself back where you started, pondering the problem all over again.  Don’t get me wrong – this is probably the best way that I learn, as mistakes will prompt more questions which, in the end, make the final product even better.

Does it have to be this awkward?

Over the last two weeks I’ve had to up my game in getting to grips with all of this technology – including an LMS (not the preferred LMS which will come into force at the end of July) but an interim one.  We were promised that they would be able to upload our Captivate assessments for us – as I had experienced quite a few IT issues with our servers.  Unfortunately, at the last minute, I was told that we didn’t have a contract for this – so it landed to me to sort out uploading these assessments myself.

The pressure was on, as I only had a day to work this out – training was going live on Monday and the delivery trainers needed them.  It took 2 uploads to make sure they were working properly, and as they were ‘live’ virtually straight away, feedback was coming in on a daily basis.

I found that putting content onto an LMS is far from straightforward, however I came away with lots of questions and things to think about before, during and after developing content .

I’ve compiled a list – if you have any other considerations that you think would be helpful – please let me know!

  • When vendors say ‘quite simply….’ it is rarely simple
  • Make sure that you have adequate support from your vendor – both of ours are in the US – so time delays are a consideration
  • Find out what the LMS can give you and is it relevant  – what do you want to do with the information?
  • Publishing from your development software – find out what everything does when you set up your preferences for publishing.  There are still things that I need to explore (information in the ‘manifest’ file that is published in SCORM (?)
  • Check, check and check your content.  As I was in a rush I would find typos once I’d uploaded this to the LMS.  Schoolboy error!
  • In Captivate – you need to always have the score page at the end of a quiz.  I tried to do the results with advanced actions – which screwed up the results in the LMS.
  • Quizzes in Captivate tend to ”do their own thing’ and sometimes doesn’t work as expected.

On the plus side – I did like the question pool facility in Captivate – which does seem to work quite well.  As for options for re-taking quizzes, reviewing quizzes etc – I still need to explore further.

As we have only had this software since the middle of April – I don’t think we’ve done to badly to get to this stage, but there’s a lot more to do!

Have you had these experiences with LMS?  Have you any more pointers to bear in mind when you are publishing?  Love to hear your thoughts….